Are you tracking your passive IT infrastructure assets?
Comprehensive IT infrastructure management includes tracking both the active and passive* components.
Active equipment, from a documentation standpoint, is much more likely to already be tracked within an organization’s property system. Active devices are typically much more expensive, and as such are afforded a spotlight in most IT asset management planning scenarios. For the purpose of thorough infrastructure documentation, however, passive equipment shouldn’t be left behind.
Continue reading Tracking Passive IT Infrastructure
Today’s enterprise CIO is hard pressed for allocating time and budget to address infrastructure management challenges. While appropriately defending their networks from security challenges, they are also well aware of the fragile state of configuration management. While many discovery solutions assist with real-time security, they often have limited or no connection to the needs of service, facility and asset managers who are struggling to answer basic questions including who, what, where, and when.
While these issues are faced, the enterprise is further challenged by increased requests for data, which has both accelerated servers and virtualization. Due to rising concerns for utility costs and cyber security constraints, data center consolidation and centralization of facilities and assets is well underway.
Continue reading Configuration Management Answers Basic Infrastructure Questions
I just read an article called “Convincing Executives that IT Asset Management Is a Good Investment.” It focused on software assets in particular, and discussed how implementing a software asset management system can thwart employees who unwittingly expose their employers to liabilities associated with improperly licensed free apps or security risks posed by BYOD policies.
The same reduction in risk exposure can be realized for physical infrastructure management systems, but on a much larger scale. Not too long ago, I had a call with a network engineer who was looking for an outside plant infrastructure solution as a response to a recent unanticipated shutdown. His team had to scramble for days when someone inadvertently dropped a lit cigarette down a campus steam pipe and caused a fire that melted several major fiber runs. Critical services were dropped and they spent countless hours sifting through spreadsheets and old drawings to determine alternative connectivity routes for the affected equipment.
Continue reading IT Infrastructure Management is Much More than Just “Nice to Have”